diumHow can we help?
Short, step-by-step answers for Flow owners, members, sponsors, speakers and developers.
All help articles
Create a Flow for your community
Sign in, choose Create Flow on your dashboard, give it a name, and you become the owner of a new community space.
Read the stepsMembersStart a Wave to ask a question or open a discussion
Open the Flow, click Ask a Question (or pick another Wave type), add a title and details, and post it.
Read the stepsMembersMark the best answer on a question
Open your question, find the reply that solved it, and mark it as the best answer. The Wave is then shown as solved.
Read the stepsSpeakers and hostsSchedule a live session with RSVPs
Create a session Wave with a date, length, seat count and meeting link. Members RSVP to claim a seat, and you go live when it starts.
Read the stepsFlow owners and adminsInvite members and set their roles
Choose how people join, send invitations or share the join link, then give each member a role and a profile type that decides what they can do.
Read the stepsSponsors and exhibitorsSet up a sponsor or exhibitor Page
Create a Page in the Flow, choose the sponsor or exhibitor type, add your logo, about text, team, perks and a call to action, then publish it.
Read the stepsMembersManage notifications and email digests
Use the bell for in-app alerts, allow browser notifications if you want them, and choose a daily, weekly or no email digest with your time zone and quiet hours.
Read the stepsFlow owners and adminsUpgrade your Flow to a paid plan
The Flow owner opens Flow settings, clicks Upgrade, picks a plan sized to the member count, and pays through Werify Paywall's hosted checkout.
Read the stepsDevelopers and partnersDeveloper overview
What partners can build: Dium inside your own site, member sign-in and the partner API.
Open docsDevelopers and partnersQuickstart
Mount Dium on your own site path and sign your first member in.
Open docsDevelopers and partnersAPI reference
Every partner API action, sent as JSON POST with your X-Api-Key header and scopes.
Open docsDevelopers and partnersSSO and sign-in
Sign members in with Werify single sign-on or signed one-time autologin tokens.
Open docsBrowse by what you do in Dium.
Each article says up front which role and permissions it needs.
Flow owners and admins
Set up the Flow, decide who can join and what each role can do, and handle billing.
Members
Ask questions, reply, mark answers, and control what reaches your inbox.
Sponsors and exhibitors
Build a branded Page with a wall, team, perks and a call to action.
Speakers and hosts
Schedule sessions, go live, and run polls and breakout rooms.
Developers and partners
Embed Dium on your own site, sign people in, and call the partner API.
Where most people start
New to Dium? These four tasks cover the first week of running a Flow.
A Flow is your community space. A Wave is a thread inside it: a question, discussion, announcement or live session.
- Create a Flow for your communitySign in, choose Create Flow on your dashboard, give it a name, and you become the owner of a new community space.
- Start a Wave to ask a question or open a discussionOpen the Flow, click Ask a Question (or pick another Wave type), add a title and details, and post it.
- Schedule a live session with RSVPsCreate a session Wave with a date, length, seat count and meeting link. Members RSVP to claim a seat, and you go live when it starts.
- Upgrade your Flow to a paid planThe Flow owner opens Flow settings, clicks Upgrade, picks a plan sized to the member count, and pays through Werify Paywall's hosted checkout.
Still stuck? Write to a person.
Email [email protected]. Include your Flow's name or link, what you tried, and a screenshot if you can.
Paid plans get priority support. Inside the app, the Need help? button answers common questions straight away.