Reach a person at Dium.

Pick the right inbox below, or use the short form. A person reads every message.

Sales

Plans for over 50 members, events with sponsors, SSO and embedding.

[email protected]

Talk to sales

Support

Help with your Flow, sign-in, billing or a bug. Include your Flow link.

[email protected]

Help center

Press

Interviews, facts about Dium, logos and product images.

[email protected]

Press page

Security

Report a vulnerability or ask about how we protect data.

[email protected]

Security page

Legal and content notices

Report illegal content, send a legal notice, or ask about your personal data. Privacy requests go to [email protected].

[email protected]

Community guidelines

Everything else

Partnerships, feedback, or you are not sure who to ask.

[email protected]

Or send one short message.

Tell us what it is about and we route it to the right inbox.

Reply time

Our goal: a reply within two business days. It is a goal, not a promise, and some questions take longer.

Urgent account problem

Email [email protected] with "Urgent" in the subject and your Flow link.

Mailing address

Template, not live data. Add Dium's (TAO.ai's) legal entity name and postal address here once confirmed. Do not publish a placeholder address.
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A person will read it and reply by email. Our goal is two business days. Need help sooner? Try the help center.