diumPrice your repeat questions.
Put in your own numbers. See the hours your team spends re-answering, and what Dium would cost at your size.
Your numbers
Starting values are examples. Replace them with yours.
members
Sets which Dium plan applies.per week
Questions someone already answered before.minutes
Finding the old answer, writing it again, following up.$per hour
Salary plus overhead, or what a volunteer's hour is worth to you.Your estimate. Some repeat questions still need a person. We have no benchmark for this, so it is up to you.
0 hours
Value of that time$0
Dium plan (Pro 250)$0/mo
Dium cost per year$0
Net value per year$0
The formula, in full.
No hidden multipliers. Every number comes from you, except Dium's price, which comes from our plan table.
hours = repeat questions per week × 52 × minutes each ÷ 60 × share handled
value = hours × hourly cost
Dium cost = plan price for your member count × 12
net value = value − Dium cost
value = hours × hourly cost
Dium cost = plan price for your member count × 12
net value = value − Dium cost
Assumptions and limits
- A year is 52 weeks. Holidays and quiet weeks are not taken out.
- It counts only the time of the person answering. The asker's waiting time is not counted.
- It does not count time spent setting up Dium or moving old answers in.
- Plan prices are monthly, in USD, before any tax. There is no annual plan today.
- We do not use outside research here. Studies on time spent searching for information are old, so your own numbers are the better guide.
The plan table the calculator uses
Dium picks the smallest plan that fits your member count. Members are counted per Flow.
| Plan | Members | Monthly | Per year |
|---|---|---|---|
| Free | Under 50 members | Free | $0 |
| Pro 50 | Up to 50 members | $29/mo | $348 |
| Pro 100 | Up to 100 members | $49/mo | $588 |
| Pro 250 | Up to 250 members | $99/mo | $1,188 |
| Pro 500 | Up to 500 members | $179/mo | $2,148 |
| Pro Max | Unlimited members | $299/mo | $3,588 |
Free while you are under 50.
Try it on real questions before you pay anything. No card needed.