diumGuides and tools for running Q&A that lasts.
Free, ungated and written from how real communities run. Read online, or get a PDF copy by email.
The community knowledge playbook
How to turn your community's questions into a knowledge base people actually search. Setup, habits and a 30-day plan.
OpenGuideThe event Q&A runbook
Run Q&A before, during and after an event, with roles, timings, moderator lines and a follow-up plan.
OpenFree toolAMA and office hours planner
An agenda, seed questions, a promo post and a checklist from three inputs. No sign-up.
OpenFree toolCommunity ROI calculator
Estimate the time your team spends answering repeat questions.
OpenReferenceGlossary
Plain definitions of community terms, from best answer to moderation ladder.
OpenReferenceExplainers
How Dium's best answer mark, trust score and profile types work.
OpenVideoWebinars
Live sessions and replays for community hosts.
OpenReferenceNewsletter
One practical email a month.
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