Moat profiles: one identity per member

Moat is the identity service behind Dium. Each member's name, photo, title and time zone come from their Moat profile and stay in sync.

CategorySign-in and identity
DirectionMoat to Dium, plus blocks back
PlanBuilt in, every plan
Set up byNobody. Members edit on Moat

What it does

Every Dium member has a Moat public key. It is the member's identity across Dium and sister products, even if their email changes.

Moat is the source of truth for display name and photo. Dium keeps a copy for speed and refreshes it at sign-in and whenever the member edits their profile on moat.page.

Location fields power the city shown in the member list and the member map. Time zone sets how session times and digests are shown.

What data moves

DataDirectionWhen
Name and photoMoat to DiumAt sign-in and on every profile edit
Title, company, headline, linksMoat to DiumAt sign-in and on edit
City, country, time zoneMoat to DiumAt sign-in and on edit
Email changeMoat to DiumLogged, not applied automatically
Account block after suspensionDium to MoatWhen Dium suspends an account

What you need

  • Nothing for members beyond signing in
  • Partners sending profile data: a Moat cross-site key, issued by the Dium team

Setup

  1. Member signs in

    Dium looks up or creates the member's Moat profile at sign-in.

  2. Member edits on Moat

    Moat sends the change to Dium, which updates the name and photo and stores the rest.

  3. Dium shows the latest

    Member cards and author names use the Moat data, with a short cache so pages stay fast.

Troubleshooting

I changed my name on Moat but Dium shows the old one

Most changes arrive within minutes. Profile cards are cached for about five minutes. Sign out and in again if it still looks wrong.

I changed my email on Moat and nothing happened in Dium

On purpose. Email changes sent by webhook are logged but not applied, to prevent account takeover. Write to [email protected] to change it.

Why is my city shown?

The member list and map use the city on your Moat profile. Remove it on Moat to hide it in Dium.

Try it on a free Flow.

Free while you are under 50 members. Partner features are set up with our team.