Reports on community knowledge
Short, ungated research briefs. Every number links to its source, and every chart is drawn to scale.
Research brief · September 2026
Community knowledge in 2026: where answers go
What public data says about where communities run, how long chat history lasts, and how buyers and community teams now look for answers.
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Secondary research, clearly labelled
Our first brief compiles public figures from named sources. When we run our own survey, we will publish the method, sample size and dates with it.